How to Connect Through Experience

How to Connect Through Experience

  • Posted by ashley.panter
  • On April 12, 2018
  • 0 Comments
  • business management, customer service, gain and retain, user experience, ux, uxm
The basic theory of behavioral economics is that consumers often act against their own economic best interests when making decisions, due to a variety of biases. According to Customer Experience Psychologist Liraz Margalit, Ph.D., while logic plays a large part in the decision making process when it comes to life purchases (such as insurance or […]
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